Microsoft Corp announced the completion of its acquisition of Nuance Communications Inc., a provider in conversational AI and ambient intelligence across industries including healthcare, financial services, retail, and telecommunications.
“Completion of this significant and strategic acquisition brings together Nuance’s best-in-class conversational AI and ambient intelligence with Microsoft’s secure and trusted industry cloud offerings,” said Scott Guthrie, executive vice president, Cloud + AI Group, Microsoft. “This powerful combination will help providers offer more affordable, effective, and accessible healthcare, and help organizations in every industry create more personalized and meaningful customer experiences. I couldn’t be more pleased to welcome the Nuance team to our Microsoft family.”
As digital transformation accelerates, organizations in every sector across the globe can address challenges that will have a fundamental impact on their success — from reducing clinician burnout and enhancing early detection and treatment of disease in healthcare to creating personalized customer experiences and supporting employees’ productivity and well-being in financial services, retail and telecommunications. Microsoft and Nuance cloud-based AI solutions can help meet business goals and address organizations’ most pressing needs.
“Combining the power of Nuance’s deep vertical expertise and proven business outcomes across healthcare, financial services, retail, telecommunications, and other industries with Microsoft’s global cloud ecosystems will enable us to accelerate our innovation and deploy our solutions more quickly, more seamlessly, and at greater scale to solve our customers’ most pressing challenges,” said Mark Benjamin, CEO of Nuance. “As Microsoft and Nuance come together as one organization, we are excited about the opportunities ahead for our technology, employees, customers, and partners.”
Mark Benjamin will remain CEO of Nuance and report to Microsoft Cloud + AI group Executive Vice President Scott Guthrie.