VistaVu Acquires R Tech to Boost CX Commitment

0
72
VistaVu-Acquires-R-Tech-to-Boost-Customer-Experience-Commitment

VistaVu Solutions announces that it has acquired R Tech Solutions, a global SAP Business ByDesign professional services company with over 18 years of experience in the ERP industry. Through this acquisition, VistaVu has created a comprehensive offering for mid-market customers throughout the entire technology lifecycle.

“Whether customers are looking for an on-prem, cloud, or hybrid ERP, or seeking advice on their digital transformation journey, our goal is to deliver rapid time to value and help companies effectively scale and grow,” says Logy Aviles, President, and Head of ByDesign. “With R Tech, we are adding a skilled roster of Business ByDesign experts to enhance our delivery teams and continue driving a world-class customer experience.”

VistaVu’s team and knowledge base will now be extended to include 12 Business ByDesign experts who can bring even timelier service, greater value, and more customer advocacy at the SAP product table. Rashad Ahmeduddin, Founder and Principal Consultant at R Tech, has been appointed to Vice President, Delivery and will be responsible for the SAP Business ByDesign Business Unit. All of R Tech’s resources will be strategically leveraged to support Business ByDesign customer enablement tools, such as product expert webinars, how-to documents, and other communications.

The combination of R Tech’s implementation methodology with VistaVu’s customer-centric and award-winning business will help customers achieve greater productivity, improve business processes, and expand corporate assets. As one of the best delivery teams in the ByDesign community, this acquisition will add more project management, development, and support resources to the combined SAP customer base.

“For over 18 years, we have delivered the 4 R’s – ‘Responsive, Respectful, Resourceful, and Reliable’ services,” says Rashad Ahmeduddin, Founder of R Tech. “We’re excited to join the VistaVu family to continue delivering on this promise and grow our solution offerings across North America.”