Amazon Tests Using Flex Drivers To Make Mall Deliveries


Amazon is experimenting with expanding its driver services to make deliveries from mall retailers. The eCommerce giant is testing a program that allows retailers to tap Amazon’s massive logistics network to quicker get products into customer homes.

The trial involves using Amazon Flex drivers, gig workers who make deliveries in their cars and pick up packages from retail locations instead of Amazon delivery stations.

The pilot has been running since at least last year. According to communications with drivers, participating retailers are located in at least three cities: Chandler, Arizona, Las Vegas, Nevada, and Tysons Corner, Virginia.

In Las Vegas, Amazon sent a notice about the program to drivers, “Amazon Flex is testing a new offer type near you,” the memo to staffers said. “Retail delivery offers will allow you to pick up and deliver pre-packaged orders directly from non-Amazon retail stores in participating local shopping centers.”

Amazon spokesperson Kate Kudrna said, “C participating retailers include a handful of existing Amazon sellers.”

“We have been delivering from third-party stores for years,” Kudrna told the outlet. “This is another way we can connect Amazon sellers with customers via convenient delivery options.”