Duck Creek Partners with SBS for a Seamless Customer Journey


Duck Creek Technologies, the intelligent solutions provider for property and casualty (P&C) insurance, announces a collaboration with SBS, the provider of tech-enabled content validation and replacement services in the UK, as one of its newest integration accelerators.

Through this partnership on the Duck Creek Content Exchange, Duck Creek customers can connect with SBS’s Digital Household Contents Validation systems, allowing these users to achieve a one-touch, same-day contents claim settlement. This Anywhere Enabled Integration will facilitate a completely Digital Claims Model – from digital First Notice of Loss services and streamlined claims validation to customer-focused restoration, repair and fulfilment services – providing a seamless customer journey through the P&C claims process.

“We are thrilled to partner with SBS and expand further our footprint in the European market by offering SBS’ reliable content solutions to our customers,” said Shreyas Vasanthkumar, Duck Creek’s Managing Director, Europe, the Middle East and Africa (EMEA). “This partnership will help us meet the needs of our customers in a seamless and timely manner as the solution provides quick property replacement, which is a huge priority for insureds when they file a claim following an incident.”

“SBS has been an innovator in the household contents market for over two decades,” said Sean Crowley, CEO of SBS. “We are delighted to collaborate with Duck Creek – integrating P&C claims into one seamless claims journey, supported by award-winning technology and decades of expertise which SBS is synonymous with.”