Swanson Health Products Chooses Medallia for CX

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Medallia, the global provider of customer and employee experience, announced that Swanson Health Products had selected Medallia as its experience management platform of choice.

“We are thrilled to work with Swanson Health Products and help them deliver world-class experiences,” said Gabe Benavides, Executive Vice President of Sales, Medallia. “With customers and employees engaging in new ways, leading organizations recognize that experience has become a critical foundation for business success. To stay ahead of changing market conditions and rising expectations, brands must understand their customers and employees across every touchpoint and act quickly to deliver exceptional experiences.”

From on-site operations, digital, the contact centre, human resources, sales & marketing, product development to market research, Medallia’s award-winning platform can meet the unique needs of every department, while also bringing them all together to drive transformational change through customer and employee experience. Medallia is a trusted partner to thousands of the biggest organizations around the world, helping them increase loyalty, trust, operational efficiency, and revenue.